CLIENT COMMITMENT

 

 

 

 

CLIENT COMMITMENT

 

We are committed to offering our customers the highest possible standards of service the bonding industry has to offer. We subscribe to the Platinum Rule: Treat others the way they want to be treated

 

Our commitment to you

 

We will:

  • Provide you with clear information about the products and services we offer and that of our Legal Expense partners
  • Ascertain your individual requirements before recommending a policy
  • Not recommend a policy if one is not required
  • Encourage you to ask if there’s something you don’t understand
  • Look after your requirements before, during and after you have purchased a policy
  • Ensure you are advised well in advance of your policy renewal
  • Ensure you receive documents promptly
  • Listen and respond to any and all feedback, including ways to improve our service

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